Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

Kasthuri Beauty Studio is committed to protecting your privacy and ensuring transparency in how we handle your personal information, including through SMS communication. This Privacy Policy outlines how we collect, use, store, and share your personal data and your rights regarding that information.

1. Information We Collect

We collect the following information when you interact with our services:

  • Full Name

  • Phone Number

  • Email Address

  • Service & Appointment Preferences

  • Optional message content (from contact forms or feedback)

This information is collected when you:

  • Book appointments via our website or other platforms

  • Sign up to receive text message notifications or promotional content

  • Contact us for inquiries or support

2. How We Use Your Information

Your personal data may be used to:

  • Schedule, manage, and confirm appointments

  • Send SMS or email confirmations, reminders, and updates

  • Provide customer support

  • Share promotions, news, or service announcements (only with your consent)

  • Comply with legal or regulatory obligations

3. SMS/Text Messaging Consent and Disclosures (A2P Compliance)

We offer SMS messaging for appointment reminders, updates, and (if you choose) marketing messages. These are sent only if you provide explicit consent during form submission.

How You Opt In

You opt in by submitting our booking or contact form and checking a box that states:

“I agree to receive appointment reminders and promotional updates via text message from Kasthuri Beauty Studio. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for assistance.”

Your consent is logged with the form submission date and time. You will only receive messages if this checkbox is selected.

Message Details

  • Message frequency varies (typically 1–2 per appointment)

  • Message and data rates may apply depending on your mobile plan

  • Your number is never shared or sold to third parties

  • Messages are only used for services related to your interaction with us

Opting Out

You may unsubscribe at any time by replying STOP to any message to cancel further SMS communications.
You can also reply HELP for assistance or contact us directly.

4. Data Sharing and Security

We do not sell your personal data. Your data may be shared only with third-party providers that support:

  • Booking software

  • SMS/email communications

  • Secure customer data management

All third parties are required to protect your data under strict confidentiality and data protection standards.

We use security measures (such as HTTPS and encrypted storage) to safeguard your information from unauthorized access or disclosure.

5. Data Retention

We retain your data only as long as necessary for:

  • Delivering services

  • Legal and compliance reasons

  • Maintaining communication history (e.g., appointments)

You may request deletion of your data at any time.

6. Your Rights

You have the right to:

  • Request a copy of your stored data

  • Correct or update your data

  • Withdraw consent (opt-out of messages)

  • Request data deletion

To exercise any of these rights, email us at ranji@kasthuribeauty.ca or call us at (647) 691-7638.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here, with the “Effective Date” updated accordingly.

8. Contact Information

If you have questions or concerns about this policy or how your data is handled, please reach out:

Kasthuri Beauty Studio
Email: ranji@kasthuribeauty.ca
Phone: (647) 691-7638
Website: https://www.kasthuribeautystudio.ca